esn
New member
I searched and never found a job nightmares thread. I figured I ought to create one, since work horror stories are some of the best funny stories out there. Not to mention a chance to complain about coworkers, bosses, and customers without getting into trouble. I'll start with my experiences from just one of my jobs.
Now that I think about it, I have so many horror stories from just one summer that I can write an entire book on it. Expand on every experience, the coworkers, the boss. It sickens me.
Anyone got some more horror stories? I hope you all enjoy the sickening truth of big company retail in mine.
I worked at a Ross in downtown Portland. Worst summer of my life - I quit as soon as I found my job at the library to hold me over until I was hired at the reptile store. Anyway, the homeless population is so high.
We had to close down the restroom because we'd get homeless people and junkies nearly every day shooting up on heroin. After we closed the restroom, the customers (who were usually from other countries/states and had enough money) were too lazy to find a restroom right next to us in Starbucks and used the dressing rooms instead. We have found pants with feces in them; used diapers; urine, feces, and vomit on the floor; used condoms; kids clothing that parents allowed their children to defecate and urinate on, etc. Everything disgusting imaginable, it was there.
And then there is the shoplifting. We had shoplifters every day. We had 15 minute patrols from each worker and 2 hired door watchers, along with a man hired to watch cameras all day and to wear civilian clothes to follow people. One time a man was hanging out at the door for a while. He looked at me in the eye. He looked at the door guard. He paced. He looked at me. He looked at my coworker. He walked up to the door guard as if to say something, then booked it out the door. Our civilian disguised security guy caught him 3 blocks down.
I've seen women walk out with a bra clearly stolen. They hand me their old ratty bras back on the hangers when I'm watching the dressing room, as if I won't notice their sweat stains on a "new product".
One time a woman came up to me with soaking wet shorts. She told me she'd like to return them. I asked if she had a receipt. She said no. I said I couldn't return them without a receipt (never mind that I couldn't return them wet, but we're not allowed to directly call them out for shoplifting, and they were clearly shoplifted. We have to be nice to be safe). She loitered and tried to pretend to find the receipt in her pocket for the next fifteen minutes. She asked me "Can't I just return these?" over and over. Of course my door guard buddy was over now and helping me out. We kept saying no. Then she started muttering after the final refusal, looking at me with her creepy shifty eyes "I'm on parole for life" and she looked at me and I nearly crapped my pants because it wasn't a threat, it was a crazy person's muttering and that is far more dangerous! She loitered around shifting about for another 15 minutes, clearly fearing that she was going to get caught. We couldn't call security because we had no proof she had stolen anything, so we just had to stand there creeped out until she left.
Another time a woman tried to return bras to me that I had watched her shoplift the day before. I remembered her because we knew her and she did not have money. She had already stated she did not have enough money to buy them. Then we find her back in the next day without a receipt. Guess what? Stolen!
And then there are those rude customers who bring a cart full of items clearly on a shopping spree with their new credit card, because they certainly don't look like they had the money for it. Had a lady come up with so much stuff I had to call a backup cashier to help my 15+ people line behind her. The lady kept flirting and making blatantly sexual and disgusting jokes to her partner in front of me. Then I had to tell her that her credit card was declined. She made me swipe it 5 times before she huffed, grabbed her bag, and left. With cartloads of stuff for me to clean up and retag. Yeah. Nice.
Oh, and there are those customers that bring up a cartload of ceramic dishes for my happy **** to wrap up. And those who bring up 9 full sized suitcases (yes, this happened, a family) to me at the only register that I cannot maneuver a suitcase onto to remove the alarm. And those who insist on folding the clothes themselves because they have to be perfect to go into a bag, and yell at me for my folding skills which are not a part of my job. And those who comment on us being so slow, though we clearly are working as fast as we can.
AND THE KIDS.
I hate children. There was a time when I was out on patrol and this family was in the furniture section. The parents were watching and letting a child STEP AND RUN OVER A PAINTING WITH A STROLLER. I asked them to please stop, because the merchandise was already damaged beyond repair. The parents yelled at me for telling them what to do and how to parent. I was doing my job. They were letting a child wreck merchandise without paying for it.
And another time when this poor girl got jerked around by her grandmother in front of me and ended up falling into a huge glass vase. The girl was terrified, the grandmother was screaming at her. I was so appalled because the grandmother blamed the child and refused to pay for the 3 glass vases broken in the ordeal. I told the child it was ok, and had to stand watch over the glass for 20 minutes until someone had time to bring a broom and dustpan to me, so that a customer didn't get hurt. I couldn't help thinking "That poor child". It wasn't the kids fault in this case.
And then there are those lovely times for us little college girls at retail stores. Where if we make a small mistake, or a customer isn't happy, the instant response is "You're just a f-ing idiot. This is why you work in a ***** place like this!" And insult our intelligence because we are not handed everything in life and work a minimum wage job to get us through college. Sorry you didn't read the store policy, mister. Sounds like you're the one with the intelligence problem, since you can't seem to read.
Retail, especially big company retail, was the worst thing. I hated every day. I dreaded going to work because of the rude customers. The only days I liked were senior discount Tuesdays when the sweet little old ladies and grouchy old men would be bussed down from the senior centers to buy a new nightgown or belt. They were the nice ones. I tried to mostly work Tuesdays, haha. Yeah. Retail is a nightmare under any circumstances. You are exposed to people you would rather not be around and forced to serve them. And when you're put in a lower position, no matter what walk of life they come from, they will invariably treat you like a pile of rotten feces.
Now that I think about it, I have so many horror stories from just one summer that I can write an entire book on it. Expand on every experience, the coworkers, the boss. It sickens me.
Anyone got some more horror stories? I hope you all enjoy the sickening truth of big company retail in mine.