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Old 10th November 2013   #1
Join Date: Apr 2013
Posts: 79
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Rep: ciele02 is an unknown quantity at this point
Angry Aussie worm buyers beware!

Hi Guys, just thought i would let you know of a bad experience I had with ECO VALLEY WORMS in QLD. they were selling African Night Crawlers at $35 for 100. I placed my order with them because other worm sites said they were not able to ship till mid November and I wanted some for my lil'guys asap. I placed my order and confirmation of payment from PayPal but never got one from them so the next afternoon I emailed them to confirm. After their website said they post overnight they replied saying they would not be posting until the following Monday (a week away) with arrival due the following Wednesady and if this wasnt convenient they would refund me...ok so I figured I would just wait as I still had some anyways. Well the following Wednesday arrived and no I emailed them to ask for a tracking number...To get the response that they had misplaced my order and would refund me..which in all fairness they did. But I had emailed them straight back requesting that they please just send the worms as I would prefer that...To which I got no response at then end is I waited for nearly 2 weeks for worms I never ended up getting. And while I'm happy they refunded me I would have preferred the worms, minus the time wasted and I think it was poor form not to respond to me when I still said I would prefer the worms rather than money back. Very poor service

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