Axolotl mouth won't close

[tarapreston]

Hi there, My axolotl won't close her mouth! I fridged her until she pooped and she still isn't eating. Its been 2 days since I reintroduced her into the tank. and she was fridged for 5 days. I don't know what to do, or if this is normal and I never really noticed it?

 

[Calgarycoppers]

She likely has an infection or abscess in or under her jaw - It happens alot according to 1 of the vets I talked too.

I would seek veterinary treatment