Help! My Axolotl is sick and I don't know what's wrong. :(

aadigi

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Hi all!

I'm a first time axolotl owner and inherited 2 axolotls this past January. All's been going fairly well with them, but yesterday I looked in my tank and noticed one of my buds (the more shy fella) has some seriously distressed looking gills. His coloration has also changed to a darker top dorsal half and a more white ventral portion. I'm sad to say it's been a bit chaotic in my life with the pandemic, so I didn't notice this sooner, but my other axolotl is doing perfectly fine and they're usually indistinguishable. I've had a chiller in their tank and it maintains around 60-62°F from 6 pm - 9 am. There's been more variation during the day as the chiller is too loud to work over, but the temperature doesn't reach over 72°F (We've moved the tank today to a more distant room so the chiller can run all day and avoid fluctuations in temperature). Their tank is cycled. I checked the water levels and they were as follows: pH 6.8-7.0, Nitrate 10-20 ppm, Nitrite 0 ppm, Ammonia 0 ppm. I've put them in isolation bins set in front of a window a/c and will be doing 100% water changes daily. I tried feeding him frozen blood worms and night crawlers tonight, but he's refusing to eat. I've attached a couple pictures showing his poor gills and also the new body (dis)coloration. I've also included photos of his healthy brother since they were nearly identical until very recently. Any suggestions/input would be super appreciated. I just want to help him feel better and get him back to living his best Alotl life!
 

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I have not (nor do I know what Gh/Kh are but I’ll look into it!). No salts but I do use aqua safe plus to condition the water. Otherwise no other chemicals. They’ve been eating ABF Gourmet Axolotl Super Mix by Aquatic Blended Foods and blood worms occasionally as a treat as that's what they were eating when I inherited them.
There are also 2 plants in the tank: pothos (with the roots contained so they can’t nibble on them and the leaves can’t fall it) and hornwart (I think. It came with them when their prior owner passed them along to me). Nothing except the temperature has changed in a couple months.
 
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