DC1967
New member
- Joined
- Dec 2, 2012
- Messages
- 8
- Reaction score
- 0
- Points
- 0
- Location
- Queensland
- Country
- Australia
- Display Name
- Donna
I am just amazed at the bad advice my local pet shop dishes out time and time again. I am new to Axolotl care, but read as much as I possibly can on this site and so glad I found it. I could just scream and throttle someone at this point over my local "Pet Shop". After tomorrow I will never step foot in there again - and I am only going in tomorrow to get money back from them!
I sent my daughter in to get new amonia and nitrate test kits for me (we live out of town and she was going in to do some shopping). Anyway, she comes home and gives me the tests so I opened them up and did the tests.
Both tests came up negative for any traces of nitrate or amonia - which I would be estatic about normally BUT one tank I knew there was no way it could be accurate as its still cycling. (I actually have an amonia test kit, but wanted to test with a different brand to make sure it was okay).
I then decided to look at the box - well it is out of date - not just out of date - OUT OF DATE BY OVER 2 YEARS!!! I commented on this to my daughter and she said - "Oh yeah the lady in the shop said not to worry about the dates because they always work anyway"??? I get on the computer and yep they wont work. So instead of ringing the pet shop I rang the supplier of this product and they were horrified. They were actually very good and are arranging me new kits - but it was not their fault.
I should know better than buying anything at this shop. I refused - even though it broke my heart to leave them - 3 Axies living on PEBBLES in a HOT tank. My daughter went in again today and they were still there and she said they were soooo skinny. I should know better after reading on the pet shop's supplier website that it IS OKAY to house Axies with other fish. I should know better when a couple of months ago I went in to buy an Axie from them to be told - no we dont sell them in winter because you need a HEATER for them!!!
What do you do?
When I rang them the girl was very very short with me on the phone, as the rep had already rang her and told her selling out of dates was not on. Don't know if I will get my money back, only time will tell.
As for the poor baby's in the shop I will make a few phone calls and see if I can get them help.
I sent my daughter in to get new amonia and nitrate test kits for me (we live out of town and she was going in to do some shopping). Anyway, she comes home and gives me the tests so I opened them up and did the tests.
Both tests came up negative for any traces of nitrate or amonia - which I would be estatic about normally BUT one tank I knew there was no way it could be accurate as its still cycling. (I actually have an amonia test kit, but wanted to test with a different brand to make sure it was okay).
I then decided to look at the box - well it is out of date - not just out of date - OUT OF DATE BY OVER 2 YEARS!!! I commented on this to my daughter and she said - "Oh yeah the lady in the shop said not to worry about the dates because they always work anyway"??? I get on the computer and yep they wont work. So instead of ringing the pet shop I rang the supplier of this product and they were horrified. They were actually very good and are arranging me new kits - but it was not their fault.
I should know better than buying anything at this shop. I refused - even though it broke my heart to leave them - 3 Axies living on PEBBLES in a HOT tank. My daughter went in again today and they were still there and she said they were soooo skinny. I should know better after reading on the pet shop's supplier website that it IS OKAY to house Axies with other fish. I should know better when a couple of months ago I went in to buy an Axie from them to be told - no we dont sell them in winter because you need a HEATER for them!!!
What do you do?
When I rang them the girl was very very short with me on the phone, as the rep had already rang her and told her selling out of dates was not on. Don't know if I will get my money back, only time will tell.
As for the poor baby's in the shop I will make a few phone calls and see if I can get them help.